FAQ’s
Frequently Asked Questions
Can I order Online?
Yes – you can place your order online with IRO Sushi, which you can then collect from your nearest location or have delivered to your door as promptly as possible.
How do I book a table?
We accept online bookings for a maximum of six people at select IRO Sushi locations. If you would prefer to book by phone, call your preferred IRO Sushi location anytime.
How long does takeaway food take to deliver?
Delivery times vary on the basis of numerous factors, including peak order hours, traffic conditions and distance from your nearest IRO Sushi location. However, we will always do our best to get your order delivered within 30 to 45 minutes. Please call prior to ordering for an approximate delivery time.
What payment options do you accept?
Can I order your food in Uber Eats, Deliveroo, etc…?
Yes – our products are available for delivery via several of London’s largest independent food delivery companies. We also deliver directly using our own delivery drivers for guaranteed freshness and unbeatable value for money. We offer a 10% discount for customers ordering directly from us.
How much sushi do I need to order for a main meal per person?
It depends entirely on your appetite, but we recommend ordering approximately 15 to 25 pieces per person. Sushi roll size can vary significantly from one product to the next – call your local restaurant or email [email protected] anytime for more information on portion size.
I'm pregnant, do you freeze your fish?
Is it usually safe to eat sushi and other dishes made with raw fish when you’re pregnant.? Depending on what fish the sushi is made from, you may need to make sure that it’s been frozen first to ensure the removal of parasites. Also limit the amount of some types of fish that you eat while pregnant, such as tuna and oily fish. NHS advice is: What to limit • you should eat no more than 2 portions of oily fish a week, such as salmon, trout, mackerel or herring. • you should eat no more than 2 tuna steaks (about 140g cooked or 170g raw) or 4 medium-size cans of tuna (about 140g when drained) per week. Eating fish while trying to get pregnant, and during pregnancy and breastfeeding Eating fish is good for your health and the development of your baby. However, pregnant and breastfeeding women should avoid some types of fish and limit the amount they eat of some others. This is because of the levels of mercury and pollutants that some fish can contain. When pregnant, you can reduce your risk of food poisoning by avoiding raw shellfish and making sure that any shellfish you eat is cooked thoroughly. Below is advice from the Scientific Advisory Committee on Nutrition (SACN) and the Committee on Toxicity about eating fish when trying to get pregnant, or when pregnant or breastfeeding: Shark, swordfish and marlin: do not eat these if you are pregnant or trying to get pregnant. All other adults, including breastfeeding women, should eat no more than 1 portion per week. This is because these fish can contain more mercury than other types of fish, and can damage a developing baby’s nervous system. Oily fish: all girls and women who haven’t been through the menopause yet, including those trying for a baby, or who are pregnant or breastfeeding, should have no more than 2 portions of oily fish a week. A portion is around 140g. Tuna: if you are trying for a baby or are pregnant, you should have no more than 4 cans of tuna a week or no more than 2 tuna steaks a week. This is because tuna contains higher levels of mercury than other fish. If you are breastfeeding, there is no limit on how much tuna you can eat. January 2021 ~ 58 ~ These figures are based on a medium-sized can of tuna with a drained weight of around 140g per can and a 140g cooked steak. Remember, tuna doesn’t count as oily fish. So if you’ve had a portion of tuna during the week, you can still have up to 2 portions (women) or 4 portions (men) of oily fish. Unless your GP advises otherwise, avoid taking fish liver oil supplements when you’re pregnant or trying for a baby. These are high in vitamin A (retinol), which can be harmful to your unborn baby. Pregnant women are advised to avoid taking supplements that contain vitamin A
Which menu items are suitable for vegetarians or vegans?
You’ll find numerous dishes and items on our menu that contain no meat or fish, while others are also 100% free of dairy products. Popular examples of which include avocado maki, cucumber maki, our popular vegan boxes and more. Call your local restaurant or email [email protected] anytime for more information on our vegan menu items.
Do you offer gluten free dishes?
Can you provide nutritional/allergy information for all the IRO Sushi menu?
All information on allergens is clearly featured on the IRO Sushi menu. If you would like more detailed nutritional information on any of our dishes, please contact IRO Sushi directly via email or by phone.
Can I store my leftover food?
We strongly recommend enjoying your such fresh for maximum enjoyment. However, it is possible to keep your leftover food in the fridge for around 12 hours, after which it will need to be discarded. Leftover sushi should be cooled as quickly as possible – never left at room temperature.
Do you cater for large parties?
IRO Sushi offers full-service catering for all types of parties and events across London. Additional discounts and incentives are available for larger orders and catering package deals – please call or e-mail anytime to learn more.
Do you cater for weddings?
Yes – IRO Sushi can bring an exquisite taste of the exotic Far East to your wedding at an affordable price. We also have menu options to cater to all preferences and diet requirements, ensuring an unforgettable experience for your guests.
How can I become an IRO Sushi Franchise?
If you are interested in joining the IRO Sushi family, please get in touch to learn more about our franchising programme. We’re actively seeking to expand our network of locations, with the help of ambitious entrepreneurs across London.
What do I do if I suffer from food allergy?
Full information on allergens is presented on the IRO Sushi menu. If you have any questions or concerns regarding the presence of allergens in our products, please contact a member of the team at IRO Sushi before ordering.
I have a question which isn’t on your FAQ list.
Please contact your nearest IRO Sushi location any time, or pop by one of our restaurants in person for a chat with a member of the team. We would be delighted to answer any further questions you have on IRO Sushi and the Japanese cuisine we serve.
Is your food Halal?
Yes, Our fresh chicken used for katsu, teriyaki noodles is Halal.
Only pre made items such as Chicken gyoza, yakitori, karaage and duck items are not Halal prepared.
How do I pay?
Online Payment Methods
Place your order with IRO Sushi using a variety of online payment methods, including but not limited to the following:
- Visa
- Mastercard
- PayPal
- Apple Pay
All payments are processed securely using the latest encryption technology, in order to keep your private information safe.
If you would like to place an order with IRO Sushi using a different payment method, head to your nearest IRO Sushi location to place your order in person.
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